Privacy Policy
How we collect, use, and protect your information
Last updated: December 2025
Best Laptop Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestlaptop.com.au (the "Site"). Please read this policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Contact us through our contact form
- Subscribe to our newsletter (if applicable)
- Leave comments on our articles (if applicable)
- Participate in surveys or promotions
This information may include your name, email address, and any message content you provide.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website content and user experience
- Analyse website traffic and usage patterns
- Send newsletters or updates if you have subscribed
- Comply with legal obligations
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies for:
- Analytics purposes to understand how visitors use our Site
- Remembering your preferences
- Enabling certain site functionality
You can control cookies through your browser settings. However, disabling cookies may affect site functionality.
Third-Party Services
Analytics
We may use third-party analytics services such as Google Analytics to help us understand how visitors use our Site. These services may collect information about your use of the Site and other websites, including your IP address. This information is used to evaluate website usage and compile reports.
Affiliate Programs
We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links and make purchases, Amazon may collect certain information to process the transaction and track referrals.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our Site (subject to confidentiality agreements)
- To comply with legal obligations, court orders, or government requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer, merger, or acquisition
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our Site.
Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information (subject to legal requirements)
- The right to opt out of marketing communications
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
Links to Third-Party Websites
Our Site may contain links to third-party websites, including retailer sites and Amazon. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Best Laptop Australia
Email: privacy@bestlaptop.com.au
Website: Contact Form
For complaints regarding our handling of your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.