Your laptop is slowing down, the battery doesn't last like it used to, or something has broken. The question arises: should you repair it or replace it? This decision involves balancing repair costs, potential performance improvements, and the benefits of newer technology.
This guide provides a framework for making this decision, helping you determine when repair makes sense and when it's time to invest in a new machine.
The 50% Rule
A useful starting point is the 50% rule: if repair costs exceed 50% of what a comparable new laptop would cost, replacement is generally the better choice. This accounts for the additional value a new laptop provides—warranty, modern features, better performance, and a longer remaining lifespan.
For example, if a screen replacement costs $400 and a new laptop meeting your needs costs $700, the repair approaches that threshold. Factor in the age and overall condition of your current laptop when making this calculation.
Repair costs vary significantly between providers. Get quotes from manufacturer service, local repair shops, and independent technicians before deciding. Sometimes the difference is substantial.
When to Repair
The Laptop Is Relatively New
If your laptop is less than three years old and otherwise performs well, repair usually makes sense. Modern laptops should reasonably last 5-7 years with proper care. Repairing a recent machine extends its useful life considerably.
The Problem Is Minor or Inexpensive to Fix
Some repairs are straightforward and affordable:
- Battery replacement: Often $80-$150 for the part, sometimes user-replaceable
- Keyboard replacement: $50-$150 for most models
- RAM upgrade: If your laptop allows it, adding RAM is inexpensive
- SSD upgrade: Replacing a slow hard drive with an SSD dramatically improves performance
- Charger replacement: Third-party chargers are often under $50
The Laptop Meets Your Needs
If your current laptop handles your tasks adequately and the issue is fixable, repair preserves a working system you're familiar with. There's value in not having to set up a new machine, transfer data, and adjust to potentially different software or keyboard layouts.
It's a High-End Machine
Premium laptops that originally cost $2,000+ often justify repairs that wouldn't make sense on budget machines. The quality components and build may mean years of remaining useful life, and replacing with equivalent quality is expensive.
When to Replace
The Laptop Is More Than 5-6 Years Old
Older laptops face multiple challenges: outdated security (potentially no longer receiving updates), accumulating wear across components, and limited compatibility with newer software. Even if one problem is fixed, others may follow soon.
Repair Costs Are High
Some repairs are inherently expensive:
- Motherboard failure: Often $300-$600 or more
- Screen replacement on premium displays: $200-$500+
- Water damage: Unpredictable extent of damage, often not economical
- Hinge damage on thin laptops: May require chassis replacement
- Repair cost exceeds 50% of new laptop price
- Multiple components failing (cascading issues)
- No longer receiving security updates
- Performance insufficient for current needs
- Battery and screen both need replacement
Your Needs Have Changed
If your old laptop no longer meets your requirements—you've started gaming, video editing, or running demanding software—repair doesn't solve the fundamental mismatch. A repair keeps you at the same performance level; replacement can address both the immediate problem and your evolved needs.
Multiple Issues Are Appearing
If your laptop has several problems—perhaps a failing battery, a cracked screen corner, and intermittent charging issues—the total repair cost adds up quickly. Multiple age-related problems suggest the machine is entering end-of-life phase where more failures are likely.
DIY vs Professional Repair
Consider DIY For:
- Battery replacement (if designed to be user-accessible)
- RAM upgrades
- Storage drive replacement
- Keyboard replacement on some models
Many laptops have online guides and replacement parts available. iFixit and manufacturer service manuals provide detailed instructions. However, be honest about your comfort level—some repairs require specific tools and techniques.
Seek Professional Help For:
- Motherboard issues
- Screen replacement on thin laptops
- Water damage assessment and repair
- Soldered component replacement
- Anything you're not confident doing yourself
Opening your laptop typically voids any remaining warranty. If your laptop is under warranty, always pursue manufacturer service first. Consumer guarantees under Australian Consumer Law may provide coverage beyond the stated warranty period for major failures.
Maximising Value From Your Decision
If You Repair:
Address other maintenance at the same time. If you're opening the laptop for one repair, clean the cooling system, replace thermal paste if it's old, and check for other developing issues. Maximise the value of the repair investment.
If You Replace:
Don't dispose of your old laptop wastefully. Options include:
- Sell it: Even damaged laptops have value for parts or to buyers who can repair them
- Repurpose it: An old laptop might serve as a media player, backup machine, or kids' computer
- Recycle properly: E-waste should go to appropriate recycling facilities, not general rubbish
- Donate: Some organisations refurbish old laptops for those in need
Signs It's Definitely Time to Replace
- The laptop no longer receives security updates from the operating system
- The battery is swollen (this is dangerous—stop using it immediately)
- Key applications no longer run or perform acceptably
- You've already repaired it multiple times in recent years
- The total cost of needed repairs exceeds 50% of a new laptop
The repair vs replace decision ultimately depends on your specific situation, including the laptop's age, the nature and cost of the problem, and your budget. Use this framework to make an informed choice that balances immediate costs with long-term value.